Pros and Cons of Using a Real Estate Agent

Before you start reading you should know that real estate agent can provide expertise and guidance in real estate transaction, and the decision to work with one may require careful consideration.

In this article, we have put together the pros and cons we have come across during our time with working with clients.

Additional recommended reading as we have also come to know that some people do find it confusing the difference between real estate agent and Realtor®.

Pros of Using a Real Estate Agent or Realtor®

Expert Market Knowledge

Real estate agents typically possess in-depth knowledge due to their experience and access to proprietary tools which allows them to estimate property values, develop market trends, and get neighborhood insights to help you make an informed decision.

Skilled Negotiation

An experienced agent knows how to negotiate favorable terms for clients ensuring that they get the best possible deal.

Time Savings

Agents and their team typically handle time-consuming tasks like scheduling the showings, marketing properties, and managing the paperwork.

Access to Professional Networks

Many agents (not all) will connect you to essential professionals, such as mortgage broker, inspector, and real estate lawyer, to ensuring a smoother process from start to finish.

Marketing Expertise

Real estate agents leverage their marketing skills and resources (like Multiple Listing Services or MLS) to showcase properties to a broad audience.

Ethical Standards

All licensed real estate agents are professionally obligated to adhere to a strict code of ethics, offering clients reassurance that their best interests will be prioritized.

Cons of Using a Real Estate Agent or Realtor®

Commission Costs

Hiring and working with a real estate agent means costs in the form of a commission; however, this cost is typically paid by the seller or landlord. While the seller typically pays the full commission (which is then often split between the seller's agent and the buyer's agent), the cost is built into the sale price. Therefore, the buyer is indirectly paying the commission as part of the total price. The piece is factually correct that the seller/landlord writes the check, but the economic burden often falls on the transaction's full price.

Selecting the Right Agent Takes Time

Finding the right agent can be challenging, as not all professionals have the same level of expertise or specialization.
By conducting interviews and researching portfolios one can essentially ensure that you hire someone competent and reliable.

Quick Tip: Before commitment, consider following:
  • Interview multiple agents (at least 3) you may want to review our guide which explains the key questions you may want to ask the agents during the interview.
  • Review agents LinkedIn profile, check their online reviews and their credentials via Real Estate Council e.g. RECO for Ontario.

Pros and Cons of Using a Real Estate Agent — Summary

Working with an agent can add real value, but it isn’t automatic. On the pro side, a good agent brings sharp pricing guidance and local market intel, runs negotiations to protect your position, saves you time by handling showings/marketing/paperwork, and opens doors to vetted pros (mortgage, inspection, legal). If they’re a REALTOR®, they’re also bound by a Code of Ethics.

On the con side, representation involves commission (commonly built into the seller/landlord’s side, though structures vary). Fit also matters: skill, specialization, and communication style differ widely, so the wrong match can cost you time and leverage.

How to decide (fast):

  • Interview 3 agents; ask about strategy, recent comps, and negotiation wins.
  • Check track record (list-to-sale metrics, reviews), LinkedIn, and verify licensing (e.g., RECO in Ontario).
  • Clarify fees, services, and any limits on representation before signing.

Not sure about “agent” vs “REALTOR®”? A REALTOR® is a licensed agent who’s also a CREA member and adheres to its Code of Ethics.